Bookings

[Richardccox]

Good afternoon. I had to call the hotel directly to book my room, now I am trying to enter my upcoming trip, but can't enter an existing hotel reservation? Does anyone know how I can manually enter a trip without booking through Concur? TIA

[samasuraj]

Hi @Richardccox 

Topic: Bookings

Please check the below. Hope this helps.

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If you booked your hotel directly, you could add it to your Concur itinerary.

You do not need to re-book the hotel through Concur.

Recommended:

1.  Navigate to Travel → Trip Library.
2.  Check whether Add Trip / Create New Itinerary is available.
3.  If permitted, manually enter the hotel details, confirmation number, check-in and check-out dates.
4.  Alternatively, forward the hotel confirmation email to [email protected], if your organization supports this feature.

Important: Manual itinerary creation and importing external reservations depend on your company's Concur Travel configuration and available features.

If these options are unavailable, contact your Concur Travel Administrator or Travel Management Company (TMC).

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant

[KevinD]

@Richardccox this was brought up about a week ago. I had to look it up and I found that the feature has been retired/sunsetted as of September 2026. 

If you are needing something to track the trip, you can download our TripIt app and manually add the reservation there. TripIt is a free app.