Flight booking error - ar-40012 this fare is no longer available

[hbohn]

Hello Support Team:

Please assist with this error.  I'm receiving this error when trying to book a roundtrip flight.  Thank you

[samasuraj]

Hi @hbohn 

Please check the below. Hope this helps.

-----

The selected airfare is no longer available at the quoted price or fare class when Concur attempts to confirm the booking.

Causes may be due to:

1. Fare Inventory: The selected booking class is no longer available.
2. Price Change: The airline has updated the fare since the search results were displayed.
3. Roundtrip Availability: One flight segment may no longer be available at the selected fare.
4. Airline/GDS Issue: Fare availability or pricing validation may be inconsistent between Concur and the booking provider.

Action:

1. Refresh Search: Run a new flight search to retrieve updated fares.
2. Change Flight Selection: Try another fare class, departure time, or airline.
3. Check Both Segments: For roundtrip bookings, verify outbound and return flight availability.
4. Restart Booking: Begin a new booking session if the error continues.
5. Contact TMC: Request a live fare availability and pricing check.
6. Escalate to SAP Concur Support: If multiple flights fail, provide the error code, screenshots, airline, route, dates, and approximate time of failure.

Thanks & Regards

--

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant