Hi everyone,
We’re experiencing an issue in Concur Travel Australia when trying to book domestic flights.
The error message appears after selecting a fare:
- Error: “Unable to Proceed”
- Message: “This fare is no longer available. Please select another option.”
- Error code: ar-40012
The flight appears to be available on the carrier’s website (Qantas), but we’re unable to complete the booking through Concur. We’ve seen this occur more than once, so I’m trying to understand whether this is an isolated fare availability issue or something broader affecting Concur/Sabre availability in Australia.
Has anyone else experienced this issue with Australian domestic flights?
If so, could you please share:
- What caused it in your case?
- Whether it was related to GDS/Sabre availability, fare class, or pricing
- Any steps you took to resolve or work around it
- Whether it needed to be escalated to SAP Concur Support
Thanks in advance for any guidance.
Monica
