Where are Invoices located once placed on hold?

[jkilleen]

Hi there!  I placed an invoice on hold that was approved.  Now I can't locate it.

I tried searching on this subject in support, but no luck.  Any insight would be greatly appreciated!

Thank you!

[KevinD · Accepted solution]

@jkilleen when you are signed in, click Home>Invoice>Payments>Payment Manager. On the Payment Manager screen use the Status field to select On Hold, then click Search. That should do it.

[KevinD · Accepted solution]

@jkilleen when you are signed in, click Home>Invoice>Payments>Payment Manager. On the Payment Manager screen use the Status field to select On Hold, then click Search. That should do it.

[jkilleen]

Thank you, Kevin!  Now I need to delete it.  Since it's already been approved, does the approver need to delete it?

[KevinD · Accepted solution]

@jkilleen you might be able send it back to the person who submitted it and ask them to delete it. Let me know if that works.

[jkilleen]

Hi Kevin, I wasn't able to recall the invoice, and we just did a work around.  It was due to an adjusted invoice came in after the initial one was approved in Concur.  Submitted a second one for the difference.  But thank you for your feedback!!