Hello,
I am reaching out to ask how others address invoices that need to be fully rejected, as opposed to: being sent back to an employee, corrected, and then resubmitted.
Examples:
1. We receive through invoice capture a clearly fraudulent invoice and want to reject it before it is ever seen by an approving manager.
2. We receive a supplier invoice for services not rendered and an approver has deemed it will never be paid.
3. We receive a duplicate supplier invoice that won't be paid (with invoice numbering just different enough to evade duplicate detection rules).
In each of these examples, we want to preserve the invoice (not deleted) but ensure it is not in someone's queue to process (e.g. not submitted, returned to employee) or having it be "approved" so that it can then be voided. I was hoping there would be some kind of workflow status that would be the equivalent of "approved" but for these types of permanent rejected invoices.
Thank you,
David
