I have 2 expenses showing on my charges this month. They are totally different, 2 different vendors but the cost is .10 difference and Concur shows them as 'exceptions' and I can't get past it. Both have receipts attached showing the charges and different vendors. How can I resolve this?
@justinfluegel without knowing what the exception is that you are seeing, it will be very difficult to help resolve the issue. Could you do one of the following for me:
1. Provide a screesnshot of the exceptions that you are seeing.
2. Send me a private message that contains your full company name and your first and last name. That way I can proxy in as you and see the report with these expenses.
These should not be showing as duplicates since the vendors are different and the amount is different. Plus, the duplicate expense exception usually isn't a hard stop (red exception).