Uploaded Citi Bank Credit Card receipt but it still shows "pending credit card transaction"

[StephanF]

As it says in the title, the last two expenses I have uploaded with the CC payment print does not recognize it as a credit card transaction, hence I cant submit for approval. How long does it take that the system changes it payment type to a valid CC transaction/payment? thanks 

[MelanieT · Accepted solution]

@StephanF  Hi Stephan,  I hope you are doing well!  You will want to combine your two expenses by checking the boxes next to each line item.  The one that is the Pending Card Transaction and the one that is the actual CC charge, and then click the Combine Expenses button. 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[StephanF]

Thank you all good Melanie