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New Member - Level 1

Unable to submit expense

Hi team, 


When I am trying to submit my expense, it gives me this error - 

The Account Code doesn't have a valid value. Please contact your Concur Administrator.

Screenshot attachedExpense errorExpense error


How do I get this fixed.

Super User
Super User

Hi @Rachelbastian 


if you don't have Admin role you will not be able to fix it by yourself.


Please contact with your admin (usually IT or Finance department) and let them know about the missing account related to the expense type Airfare.




Community Manager
Community Manager

@Rachelbastian as @NTS mentioned, your site administrator will need to fix this. They are likely someone in Finance, Accounting or Payroll.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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