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Occasional Member - Level 1

Unable to submit expense report

Hi, I have made a travel booking via SAP Concur and paid with my CitiBank Corporate Card, When I tried to submit my expenses report the payment type is showing as Pending Card Transaction and it won't let me proceed.


I spoke to the travel team and was told that all is ok with my flight booking, why am I unable to submit my expenses?


Any help would be highly appreciated.





SAP Concur Employee
SAP Concur Employee

@SF Hello!  What you most likely are seeing is the Flight Itinerary and once you receive the CC transaction, you can match the 2 and then apply it to an Expense report.  How long ago did you book the flight?


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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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Occasional Member - Level 1

@MelanieT Thank you Melanie! one of the super users are assisting me