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TBresnahan
Occasional Member - Level 1

Unable to access expenses or reports. Log-in is fine and can view trips

Last week all was working well.  On Monday I tried to book travel but was able to .  The flight booking tool does not populate airports.  I also noticed the yellow triangles for Open Reports and Available Expenses.  It seems the site knows there is an issue with the message its desplaying.  I tried relogging in, deleting cookies and history.  My corportate IT isn't much making any headway.  

 

TBresnahan_0-1728595236406.png

 

1 Solution
Solution
PoojaKumatkar
Routine Member - Level 3

Hi @TBresnahan ,

 

Can you please try logging in today and check. Sometimes it happens when pages are not loaded properly or when it takes to load pages. But it also gets automatically resolved after some time. 

 

Also, refer below article:

 

PoojaKumatkar_0-1728634856086.png

 

once your issue gets resolved, then please mark solution as accepted, so that other members can refer to it.

 

 

 

Thanks!
Regards,
Pooja

View solution in original post

1 REPLY 1
Solution
PoojaKumatkar
Routine Member - Level 3

Hi @TBresnahan ,

 

Can you please try logging in today and check. Sometimes it happens when pages are not loaded properly or when it takes to load pages. But it also gets automatically resolved after some time. 

 

Also, refer below article:

 

PoojaKumatkar_0-1728634856086.png

 

once your issue gets resolved, then please mark solution as accepted, so that other members can refer to it.

 

 

 

Thanks!
Regards,
Pooja