The hotel overcharged for a meal

[J-James]

Hello!

In my expense report, I have itemized my hotel bill for food and accommodation.  Once this was done, I see that the hotel charged me for a breakfast twice.  One of the charges is mine; the other is an error.  I have contacted the hotel about the overcharge, but I have not heard back from them.

Please suggest how to handle this overcharge. 

Thanks!! 

[KevinD]

@J-James an overcharge should be handled by the hotel. They should credit you back the amount. 

I would mark this overcharge as personal in your itemizations to ensure you aren't reimbursed that amount. 

I would keep on the hotel to get it reversed. Best way might be to ask to speak to a supervisor or manager when you reach someone at the hotel. 

[J-James]

Hi Kevin,

Thanks for the guidance.  I was finally able to contact the hotel and they will issue a credit back to the card.

Thanks again for the help!

Jared