@paul24 If the banking is grayed out, then you will need to reach out to your SAP Concur Admin. I will send you a private message with contact information.
Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.
Thank you,
Melanie Taufen
SAP Concur Community Moderator
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