How to retrieve 305 import file?

[Vidya]

Hello,

Could anyone guide me if there is anyway to retrieve an 305 import file which was uploaded back in 2022.
I checked, but was unable to find any option.

Thanks in advance.

Vidya

[KevinD · Accepted solution]

@Vidya unfortunately there isn't an option to download and uploaded import file. The only option is to submit a support case to Concur Support to see if it is possible for them to get you a copy.

[KevinD · Accepted solution]

@Vidya unfortunately there isn't an option to download and uploaded import file. The only option is to submit a support case to Concur Support to see if it is possible for them to get you a copy.

[Vidya · Accepted solution]

Thanks Kevin.

I reached out to the support. So depending on the number of files within that approximate 6 months, support is only able to retrieve approximately 10 files. Beyond that, we will need to reach out to our Concur account manager to have a project started to provide additional files.