Concur Mobile App not working

Melodygoody · ‎Nov 6, 2023

The SAP Concur mobile app is not working, won’t authenticate, buffering, etc. it’s been happening for a week or two making attaching receipts impossible.

MelanieT · ‎Nov 6, 2023

@Melodygoody Hello! Thanks for reaching out. I would definitely reach out to your SAP Concur Admin for this. As they can create a Support case and we can troubleshoot what is happening. I will send you a private message with your Admin contact info.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Melanie Taufen
SAP Concur Community Moderator
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KevinD · ‎Nov 6, 2023

@Melodygoody you could also try doing a reboot of your phone. Also, make sure the app is the latest version. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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jvita · ‎Nov 7, 2023

I find that, for most mobile app issues, deleting the app and reinstalling it can sometimes resolve the issue.