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Melodygoody
New Member - Level 1

Concur Mobile App not working

The SAP Concur mobile app is not working, won’t authenticate, buffering, etc. it’s been happening for a week or two making attaching receipts impossible.

3 REPLIES 3
MelanieT
SAP Concur Employee
SAP Concur Employee

@Melodygoody Hello!  Thanks for reaching out.  I would definitely reach out to your SAP Concur Admin for this.  As they can create a Support case and we can troubleshoot what is happening.  I will send you a private message with your Admin contact info. 

 

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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KevinD
Community Manager
Community Manager

@Melodygoody you could also try doing a reboot of your phone. Also, make sure the app is the latest version. 🙂


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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jvita
Occasional Member - Level 2

I find that, for most mobile app issues, deleting the app and reinstalling it can sometimes resolve the issue.