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New Member - Level 1

Hotel Itemizaton doesn't match

Hi Everyone!


I stayed 14 nights at a single property and got a single folio at checkout. My company card has two transactions for 7 nights each despite only one folio. During checkout I noticed few invalid daily charges which were later refunded & money was added back into my corporate card but original folio charges remained the same. 

Today I'm having issues submitting my report as both charges have errors indicating itemization amounts doesn't match. I've added each line from folio into itemization and I can see the amount variation is the amount refunded during checkout. 

Could someone please help me here? I really appreciate all the help. 

Occasional Member - Level 3

I would just a line for the itemization a single transaction that has a credit (refund) amount ( for example -100.00).