The user used a card that was later canceled. Now she uses another card, but the expenses from this new card do not appear in Concur. I don't know if we should register it manually or wait for a response from the bank. Supposedly, this card registration in Concur was done automatically.
What should I do? How do I make the expenses from the new card appear in Concur? Is the registration manual or is it done by the bank?
