Help! transactions belonging to a corporate card which is not associated with your PT&E profile

[wenlanzz]

I will need technical support to submit my expense report. The error indicates that "Error: This expense report cannot be reimbursed as it contains transactions belonging to an Amex corporate card which is not associated with your current PT&E profile.  Please contact the back office to resolve this issue." However, the corporate card is the same card as in my PT&E profile. Will there be someone from concur that can contact me and help me resolve this issue? All help is greatly appreciated!

[PoojaKumatkar]

Hi @wenlanzz ,

As mentioned in error msg you need to reach out to back office/Finance expense processor from your company to get this issue resolved. You may take your manager's help to know who is responsible for this activity. 

If this answers your query, then please mark solution as accepted.