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WoodRose
Occasional Member - Level 1

City error in expenses

I am trying to enter Edinburgh, Scotland as the city for an expense report and it doesn't come up in the search and it won't save if I type it in manually. So I am getting the error icon that I didn't put in a city, but it won't let me. I have turned my computer off and on. I have cleared the cookies to see if that would work. I don't know what else to do. 

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8 REPLIES 8
WoodRose
Occasional Member - Level 1

I have tried three different times. 

 

KevinD
Community Manager
Community Manager

@WoodRose is this for your report or someone else's? I ask because I see you have two reports that were already extracted for payment and no others that are currently open.


Thank you,
Kevin
SAP Concur Community Manager
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WoodRose
Occasional Member - Level 1

It's for someone else I have tried to do an expense report, but it is happening for Toronto. 

DeanR
Frequent Member - Level 1

It is listed under Edinburgh, UNITED KINGDOM instead of Scotland.

WoodRose
Occasional Member - Level 1

it doesn't come up at all. even when I just put in Edinburgh by itself. 

DeanR
Frequent Member - Level 1

That is odd.  These are the dynamic search results when I type in Edinburgh.

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Also check that you're searching for all countries (drop-down arrow next to the globe symbol).

WoodRose
Occasional Member - Level 1

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DeanR
Frequent Member - Level 1

Are there more search results after 'Edinburgh, Australia' if you scroll down?  If not, I'm fresh out of ideas sorry.