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tiacobb2000
Occasional Member - Level 1

Cannot change payment type

I am assisting a colleague with his expense report.  He is trying to change his payment type to citi US but it insists that the transaction was cash. He purchased food for his employees. 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@tiacobb2000 the system does not allow for selecting the company credit card payment type. It is by design and that payment type only appears for company card transactions that upload into a user's SAP Concur account. 

 

If you send me a private message with the employee's first and last name I can take a look. As of now, it doesn't sound like the card transaction as come into his account yet. When did he make this purchase?

 

 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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tiacobb2000
Occasional Member - Level 1

I will send now