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EGNY
Occasional Member - Level 1

Bank account issues

I added my bank account information and it shows confirmed on the bank account section of my profile but when I go to submit an expense it states "Your bank account for reimbursement has not been set up yet."  Is there a step that I'm missing?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@EGNY it is possible that because your report was created before your bank account was confirmed, you continue to get this message. You could try deleting the report and creating a new one and see if the system will let you submit. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@EGNY it is possible that because your report was created before your bank account was confirmed, you continue to get this message. You could try deleting the report and creating a new one and see if the system will let you submit. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
EGNY
Occasional Member - Level 1

Thank you Kevin, that might be it! I am going to give it a try! EG