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Tylerp
New Member - Level 1

Bank Account

I submitted expenses, got the emails saying they were being paid.  However I had changed bank accounts and didn't change my bank info in Concur.  So, since the old account is closed and inactive, do these expense get kicked back and once a valid account is set up will it automatically go there now?  

1 REPLY 1
KevinD
Community Manager
Community Manager

@Tylerp that's exactly what should happen. The system will see an "invalid" bank account. The posting will fail. Your expense report will go into the next batch of expense reports to have the posting try again. It should keep trying until it has a valid bank account.


Thank you,
Kevin
SAP Concur Community Manager
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