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OSP
Occasional Member - Level 1

An expense without an invoice seems to be paid by corporate credit card

An expense without an invoice from the car rental company (Hertz) seems to be paid by corporate credit card but this expense is not included in Concur Expenses. Amount of that expense doesn't match with any invoices I received from the company Hertz.

1 REPLY 1
KevinD
Community Manager
Community Manager

@OSP I see the item as Pending Card Transaction. I also see the date as 7/12/2024. It is possible that the card transaction for this item hasn't come into Concur yet. My recommendation is to delete the item from your report. Wait a couple more days to see if the card transaction comes in. The card transaction will match to this item automatically. However, the auto-match only can happen if the item is not on an expense report.

 

If no transaction comes in and you check your company card statement and do not see a charge with the same amount, then I would just delete the item from the system. Do not delete though until you are 100% sure it doesn't have a matching transactions somewhere.


Thank you,
Kevin
SAP Concur Community Manager
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