clsutton1
Occasional Member - Level 1

expense report

I keep getting a message saying " This concur report may be in violation of the policy and has been sent back to you for review. Please check your email inbox for more detail from expenseaudit.tesla.com" I have everything uploaded and I have no red flags so I'm not sure what I'm doing wrong.

5 REPLIES 5
KevinD
Community Manager
Community Manager

@clsutton1 I went in and looked at your reports. Did you open the returned report by chance? If so, did you click the View Alerts button? If not, I would recommend giving it a look. The reason being it tells you what the issue is. You have company card transactions from the month of November that are not on this report. You actually have two November reports, which is not needed. What you'll need to do is open this report, check the little boxes next to both entries, then use the Move button. Move these two items to the Returned November report. Once moved you can delete this report. Once deleted, go to your Manage Expenses screen. In the Available Expenses section, you will see a few November card transactions as well. Add these to the November report. I've highlighted them in a screenshot below. I also added a screenshot of the Alert telling you about card transactions older than 14 days. 

 

KevinD_0-1765906005484.png

KevinD_1-1765906035050.png

 


Thank you,
Kevin
SAP Concur Community Manager
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clsutton1
Occasional Member - Level 1

I did what you said and removed the transactions its still not letting me submit it says I have red flags but I dont see anything. 

KevinD
Community Manager
Community Manager

@clsutton1 I see you were able to submit your report. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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Jatinderkaur
Occasional Member - Level 3

Hi Kevin

 

I like how there is an alert for users to notify about overdue transactions, we usually set up Email reminders to notify users. It is alert through Audit Rules? 

 

Regards

Jatinder

@Jatinderkaur yes it is. I think there might be a default rule already created, it just might not be activated. I can't remember though, so a quick glance at your rules would tell you for sure. 


Thank you,
Kevin
SAP Concur Community Manager
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