Team,
I've been trying to expense a refund that in my concur.
Situation:
I was out on personal travel and when it came to payment, my wallet bumped the payment device tapping my business travel card. The card was charged and it paid for my services. The next day, I requested a refund and the issued refund was credited back to my card for the exact amount of funds withdrawn.
They both show up in my expense transactions and I've tried to put them on an expense report to show where the money was sent back and there's no money owed on the card. This happened in April and I'm still unable to expense this, get it submitted & approved, and out of my expenses list.
I've called and received no helpful assistance. I'm not even sure I had the correct department. Nonetheless, I'd like to get this issue resolved and any help will be of great appreciation!
