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as instructed by my BSL. i used the company credit card to pay UPS for an asset recovery pick through the UHG box program. i received an email to log into Concur to submit the transaction to avoid delinquency fees or loss of charging privileges. when i log into Concur, the expense is there but i am at a loss at what to do next. I do not have a receipt from UPS. I only have the email from the Asset Management Company verifying the pick up request. Can someone advise what my next steps should be? Thank you.
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@sharsky when you are signed in to SAP Concur, look for a tile on the home page that says Create an Expense Report. Click this and on the next screen that appears, fill out all the details. Click Create Report when done. When the report is created, click Add New Expense. Select the available expenses option and you should see the UPS charge. Select it to add to your report.
As for the no receipt, there isn't anything I can do about that. I would contact UPS to see if they can send you something. If they do, make sure it is in either pdf, jpg, png, or tif format. Save the receipt. Go back to your expense report, open the expense you added and use the right hand panel to upload the receipt you saved.
If you cannot obtain a copy of the receipt, then I suggest speaking with your direct manager on what to do.