DannyMac
New Member - Level 1

2 Charges on corp credit card. 1 not showing up in expenses, the other one did. How to fix?

I had 2 expenses against my corporate Card. One expense showed up in concur while the other did not. Both were meals one day apart. I manually added the expense that does not show up in concur, but I get a nasty message that says, "Alerts. Expense - Travel Meals: Group - $68.74

Error: This expense cannot be submitted until it is matched to an imported Corporate Card transaction. If this was not paid for via Corporate Card, you may edit the payment type of the expense to reflect the actual payment method."

I see the charge in my AMEX account alongside the other charge, but only one of these charges shows up in Concur.

How can I fix this so I can submit my expense report?

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@DannyMac I can see a company card charge sitting on your Lunch for New Employees report in the amount you mentioned. So, I'm guessing your issue is resolved. 

 

If I may, you might want to combine the expense reports into one report instead of submitting two different reports that each only contain one item each. You can go to one of the reports, click the checkbox next to the entry, then use the Move option to move it to the other report. This streamlines things and gives your manager less work by only needing to review one report. 


Thank you,
Kevin
SAP Concur Community Manager
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