cancel
Showing results for 
Search instead for 
Did you mean: 
MonicaE
New Member - Level 1

Wrong bank account

I submitted an expense on 7/4.  On 7/11 I received an email stating payment is confirmed. On 7/12 I realized the bank account listed in Concur was no longer valid.  I changed my bank account info on 7/12.  How can I get this payment rerouted to the correct account?

1 REPLY 1
KevinD
Community Manager
Community Manager

@MonicaE was the bank account where payment was confirmed a no longer active account? 

 

I took a look at your report and the payment hasn't been released yet. The estimated date is July 18. From what I see, the update you made on July 12 has been confirmed and the bank account is eligible to receive payments. 

 

I guess all you can do is wait until July 18 or so to see if the payment is made. It looks like it will be.


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.