Uber for Business Out of Pocket E-Receipts Problem

[TheDavid]

Headsup Uber for Business creates a business profile which can be integrated with Concur. Users will also have a Personal profile. It's possible to charge a business ride to ones personal credit card very easily in which case an out of pocket transaction will be sent by Uber to Concur Expense. Problem is the receipt image thinks its a corporate card transaction waiting to be paired with a charge. You can't submit a report with a receipt image sent in this way

Follow these instructions to submit the out of pocket expense:

1. Take a screenshot of the receipt

2. Delete the out of pocket transaction

3. Upload the screenshot receipt and it will generate an out of pocket transaction that can be submitted. 

[KevinD]

@TheDavid you are correct. However, I would also like to point out the Error you see is based on an audit rule that is set to be a hard stop. The rule can be modified to be a warning, which would allow a user to then submit the item. 

It is an option that is available, but most companies will likely leave the rule as is. 🙂

[TheDavid]

Kevin, thank you for this reply! Can our Concur Expense Administrators make that change? If so, can you detail how they would do that? Our users would really appreciate it.