nlynch91
Occasional Member - Level 3

There are no approveers defined in your workflow

Hi All,

 

Can you please help urgently.

 

I removed this step from our workflow . Now users are getting the following. Now users are getting 'There are no approvers defined in your workflow'. Any help on a fix here appreciated, This didnt happen when testing in SB.

 

Cheers,

Niall 

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4 REPLIES 4
nlynch91
Occasional Member - Level 3

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Hi @nlynch91 ,

Can you please go to previous page (2) and show me me which role (expense approver / default manager 1 / default manager 2 / expense processor) you have given for finance manager step.

Provide screenshot if possible. 

 

 

Thanks!
Regards,
Pooja
nlynch91
Occasional Member - Level 3

Hi @PoojaKumatkar ,

 

Here is step 2. I believe the issue is that there are some reports pending approval and the change hasn't updated for these. As a fix I had the  approvers send the report back and the user resubmit. Seemed to work. Do you know of alternative avenues?

 

Cheers,

Niall 

 

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@nlynch91 ,

 

There’s no workaround for this. Workflow changes do not apply to expense reports that have already been submitted; they only affect new or re-submitted reports. This is how it works by default. 

 

 

If this answers your query, then please mark solution as accepted.

Thanks!
Regards,
Pooja