212010229
New Member - Level 1

Suspended TandL card

What is the process for reinstating a suspended card once the overdue expenses have cleared.

3 REPLIES 3
KevinD
Community Manager
Community Manager

@212010229 if the card is assigned to you and it is a company assigned card, you will need to ask your company card administrator to get this done. If you are the company card admin and are try to reinstate someone else's card, then you likely need to let the card issuer know so they can reinstate it.


Thank you,
Kevin
SAP Concur Community Manager
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sukyeeho
New Member - Level 1

Can you help to reinstating a suspended card as all my expenses are filed.

KevinD
Community Manager
Community Manager

@sukyeeho we here at SAP Concur cannot reinstate a suspended card. This will need to be done by the team at your company that is in charge of assigning company cards. This is likely the Finance, Accounting or Payroll department. They may need to contact the bank/card issuer to get it reinstated.


Thank you,
Kevin
SAP Concur Community Manager
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