LTMC isn't paid through approved expense in SAP

jakhan

LTMC was selected in Travel Policy while raising TR, amount of Ticket wasn't known then. later after the mission was completed, original invoice along with ticket and boarding cards were uploaded and exact amount mentioned in expense report. Expense report is approved, cash advance deducted but the Ticket payment isn't processed in favor of LTMC.

Can any colleague guide ?

KevinD

@jakhan What tells you the ticket payment wasn't processed in favor of LTMC?

Thank you,
Kevin
SAP Concur Community Manager
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jakhan

A formal email communication was done with vendor who checked his account details and confirm non receipt of payment.