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JennieCockburn
Occasional Member - Level 1

SAP Concur Expenses Processing Issue

Hi All,

 

I have been getting this error message all day.

 
Application Error
Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator.

 

Any Ideas?

 

Thank you,

 

Jennie

5 REPLIES 5
KevinD
Community Manager
Community Manager

@JennieCockburn what is it you are trying to do? Add an expense? Save an expense? Submit your report? 

 

Can you clarify for me please?


Thank you,
Kevin
SAP Concur Community Manager
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JennieCockburn
Occasional Member - Level 1

Hi,

I am trying to open, check and approve my colleagues expenses.

 

Thanks,

Jennie

@JennieCockburn are you opening from the Process Reports screen? 


Thank you,
Kevin
SAP Concur Community Manager
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JennieCockburn
Occasional Member - Level 1

Hi Kevin,

 

Yes I am. I have using this since October last year so know what I am doing, but never had this issue before. Approving expenses is 95% of my day job.

 

Thnaks,

 

Jennie

@JennieCockburn could you provide a few details of what you are experiencing, please? For example, is the Approve button grayed out or not showing? Are you clicking the Approve button and the wheel keeps spinning? Are you receiving some sort of system error? 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.