Request for reimbursement for orthotic insoles due to pain from flat feet

MazenHasan

I suffer from flat feet. Since I started working in the laboratory, I have been experiencing severe pain in my feet because I have to stand for 8 hours daily. When I consulted my doctor, he referred me to a foot treatment center due to the flat feet. It was advised that I needed to place permanent orthotic insoles in my work shoes to reduce the pain. This has been done. However, I had to pay an amount of €259 for this. I submitted a claim to the health insurance company to reimburse this amount, but I received a rejection letter. The reason was that my insurance does not cover foot treatments. Therefore, I would like to ask if the company can reimburse this amount, since I use these insoles exclusively during work. In my daily life, I wear good quality shoes and do not experience this pain. I only feel the pain during my workday.

Thanks and Regards

KevinD

@MazenHasan I'm not sure if you thought you were posting this message internally at your company or not. If so, I should tell you that this was not posted to anyone at your company. You will need to speak to your direct manager to see if the insoles are something that your company will reimburse or not. We here cannot answer that question since we don't work for your company or know their reimbursement policies.

Your manager should be able to provide some guidance.

Thank you,
Kevin
SAP Concur Community Manager
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MazenHasan

Hallo,

i can send you a copy from email which i got it from HR if you want!