I have been told that I was double booked. My itinerary only says 1 trip, 1 flight, however the company invoice says I had 2.
@Reynolds1978 I'm not exactly sure what the issue is you are experiencing, but from what I see those are two different trips. The amounts are different and so are the dates. I'm not sure why someone would tell you that it is a double booking.
Is there more to this story? 🙂
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
The 518$ trip was cancelled in concur, however my company is being charged for it.
@Reynolds1978 canceling doesn't necessarily mean you get refunded. Only if the flight was shown as Refundable. If it isn't refundable, then you would receive a credit rather than being refunded.
I suggest reaching out to your travel agency. They can provide you more detail about the flight and cancelation. The fare is basic economy, so my guess is this isn't a refundable flight.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
