Rental Car Woes

[Band]

I rented a car for personal use using my corporate account which is linked to my corporate card. I did not realize it would matter. I paid for the rental when I returned it with my personal credit card. I have an e-receipt that shows the last 4 digits of my card. I uploaded the email receipt that also shows my personal card. I'm not sure how to get past the corporate card association that the reservation was with. 

I get the error messages: This is not a true transaction. Please wait until the transaction comes through Concur to combine or delete this line item. Do not submit.  AND   Cash cannot be marked as a personal Expense.

[KevinD]

@Band it's your lucky day...I can tell you exactly how to fix this. First a small explanation for future reference. Your company expects items booked in Concur Travel to be paid for with a company card. So, when you see a little Airplane, Car, or Bed icon, that needs to be matched to a company card transaction or it cannot be submitted. 

In your situation, there will not be a company card transaction to match to the reservation item. So, what you need to do is delete the item off your report. Since the rental car was for personal use and not for business, your next step is to do nothing. You don't have to account for this expense. 

Now, the item you deleted from your report will be sitting in your Available Expenses area. Go to that area, click the little checkbox next to the item to select it, then click Delete. This will remove it from Available Expenses. 

Boom, problem solved. Don't forget to leave me a five-star Yelp review. 🙂