triplejs
Occasional Member - Level 1

Pending Credit Transaction

I was recently charged a late cancellation fee for a hotel reservation. This fee was then credited back on 5/4/26 and processed on 5/11. Both the original fee & the credit are both showing as completed transactions in my company CC account.  However, the credit payment is not populating in Concur. I spoke w a CC rep who confirmed above & indicated it must be an issue w Concur. I must submit my expense report this week as I will be transferring departments and resulting expense areas on Monday. Thanks for the help. 

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