Pending Card Transaction

[Sahar]

Hi,

I have a single receipt to submit in Concur. After uploading the receipt, creating an expense report, and moving the expense into the report, the transaction remains in "Pending Card Transaction" status and does not display my corporate credit card information. As a result, I am unable to submit the expense report.

I can see that my corporate credit card has already been charged for this expense; however, the transaction does not appear to be linked correctly in Concur.

Could you please advise on how to resolve this issue?

Thanks,

Sahar

[cjmarimo · Accepted solution]

Hello @Sahar ,

Check whether the card charge appears in Available Expenses. If it is there, move it to the report. Then select the receipt entry, and the Combine button will be enabled.

If it still doesn’t appear after a few days, contact your company’s Concur administrator so they can review it, and if they cannot find it, ask them to open a case with Concur Support.

Everything You Need to Know About Pending Card Tra... - SAP Concur Community

Best Regards,

CJ

[Sahar]

Hi  @cjmarimo 

Thanks for your response. There is currently no item in my "Available Expenses" list. This transaction occurred on June 22, 2026, so it has already been a few days. Do you know how long it typically takes for a corporate card transaction to appear in Concur?

If it doesn't show up within the required timeframe, where can I find the contact information for my company's Concur administrator so that I can reach out, as you advised? Or would you recommend that I wait a few more days to see whether the expense appears in Concur?

Thanks,

Sahar

[cjmarimo]

Hi @Sahar,

I think you would wait a few more days.

The following link shows the expected days:  When Will My Corporate Credit Card Transaction be ... - SAP Concur Community

• Domestic charges: Within 10 calendar days from the date of the transaction.
• International charges: Within 21 calendar days from the date of the transaction.

Best Regards,

CJ