Pending Card Transaction

[mazzy]

Hi experts,

I have a pending card transaction about a company card Citi expense made more 10 days ago. The more recent expenses made with the same company card are ok.  Do someone know how unblock this expense status to be able to submit it?

Thanks a lot for your help.  

[KevinD · Accepted solution]

@mazzy I tried to look up your SAP Concur profile, but I didn't find any match with the email address you provided here on the Community. Without looking at your profile, I cannot really provide any help. All I can do is point you to this article: https://community.concur.com/t5/Support-and-FAQs/Everything-You-Need-to-Know-About-Pending-Card-Tran.... 

If you want to send me a private message with your SAP Concur username so that I can find your profile and look at your expenses, feel free to do that. Click my username here on the Community (KevinD) then click Message. 

When someone has an issue with Pending items, nine times out of ten they have already submitted the company card charge on a previous report. So, that is the first thing I would tell you to do is check all your previous reports to see if the card charge was submitted.