I found a hotel charge was off by 2 cents and a separate 2 cent charge was available in my expenses. I cannot combine the 2 and they are both from the same hotel stay.
I am unable to clear the system errors, please advise. Pictures attached.
@DGuilds51 since the hotel credited you the .02 as a separate transaction, what you can do is go into the the itemizations of the hotel and simply add .02 to the tax line item that was credited. This will satisfy the system and account for the entire amount initially charged.
I would also use the comment field to explain that the credited amount was a separate transaction.
Lastly, you have several other alerts to attend to on the report, but I'm sure you already knew that. 🙂
Thank you,
Kevin
SAP Concur Community Manager
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@DGuilds51 since the hotel credited you the .02 as a separate transaction, what you can do is go into the the itemizations of the hotel and simply add .02 to the tax line item that was credited. This will satisfy the system and account for the entire amount initially charged.
I would also use the comment field to explain that the credited amount was a separate transaction.
Lastly, you have several other alerts to attend to on the report, but I'm sure you already knew that. 🙂
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
