naznageer
Occasional Member - Level 1

Expense cannot be submitted until the corporate card transaction arrives and is imported/matched

This expense has the e-receipt and the uploaded receipt.   What is strange is its payment type says "Pending Card Transaction".   Please advise.  

naznageer_0-1762278052901.png

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@naznageer this is very common. They system "thinks" you paid for this with your company credit card. In looking in your profile, I see several company card charges. I also see that the company card charge for this expense hasn't come in yet, so you just need to wait. My recommendation is to delete this item off the current report to send it back to your Available Expenses list. When the company card charge comes in, the system will auto-match it to this item. Once matched, then add to your report. You will know it is matched because it will no longer read "Pending Card Transaction". 


Thank you,
Kevin
SAP Concur Community Manager
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