Guidance for ExpenseIt

[Jade]

Dear Team,

I'm a company admin of Concur. I found many of our users cannot tell the difference between ExpenseIt & genuine card transaction in Concur, which causes duplicate reimbursement.

I'd like to know do you have any guidance like videos that could help users better understand the function? Thank you so much!

[MitchellW]

Hello Jade, thanks for your question! Happily, I have a couple resources that I can point you towards. 

When looking through Admin Resources, there you will find Resources for you to begin setting up your instance and familiarizing yourself with our products. When it comes to ExpenseIt, we have a "Getting Started" article for ExpenseIt: https://community.concur.com/t5/Getting-Started/ExpenseIt-Product-Guide-for-Admins/ba-p/36069 

Should you ever have new Concur Admins that are onboarding with your company, this article is aimed to help them get up to speed with ExpenseIt.

Additionally, and more to your question, within End User Resources we have an article targeted at getting end users familiar with the Expense product. This article ( https://community.concur.com/t5/Getting-Started/Getting-Started-with-Concur-Expense/ba-p/56411 ) will help your users better understand how to begin using almost all aspects of our Expense product, including ExpenseIt. 

As an Administrator of SAP Concur for your company, I can't recommend enough that you also join the Admin Group here on Community. This sort of question posted in the forum there may lend itself to even more gems of knowledge than I can even supply within Resources. 

Thanks and hope this helps!

[Jade]

Hi Mitch, 

Thanks for your great support! Very helpful to me.😀