Solved: Getting Error page trying to launch Cognos Query S...

USWsdymerski

Logged into Concur in Firefox about 90 minutes ago and launched Reporting -> Analysis and was redirected to Cognos Query Studio just fine. Ran a query and exported the data. Exited Firefox (which is set to clear ALL history, cache, etc. upon exit). Just opened Firefox and logged into Concur again, and now Cognos won't launch - getting this URL and message:

https://us2.concursolutions.com/reportingmig/pod501/bi/reportnet/Error.html

An error has occurred

Please try again. If the problem persists, contact your Company Administrator or Help Desk for assistance.

Is this issue on my side or on the Cognos side?

KevinD

@USWsdymerski looks like there is a system degradation with Cognos currently. So, likely the issue isn't with you. 🙂

Thank you,
Kevin
SAP Concur Community Manager
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KevinD

@USWsdymerski looks like there is a system degradation with Cognos currently. So, likely the issue isn't with you. 🙂

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

USWsdymerski

I just tried logging in again and it is working. I like it when it's not me that's the issue 😉 Thanks so much!

Getting Error page trying to launch Cognos Query Studio

An error has occurred