SEDE
New Member - Level 1

Expensing a refund of a negative amount

Folks,

Need some help.

I've got an expense from Amazon...I had to return the item as the part would not work with our current setup.  Amazon refunded the card but now I have a transaction in my "Available Expenses" of $-193.22 that I need to handle.  I have no idea how I can submit this as it requires a net dollar amount of $0.00 before I can submit.

Please assist.

Thanks,

Steve

1 REPLY 1
KevinD
Community Manager
Community Manager

@SEDE please refer to this article, scenario number two. This explains your exact situation. 

 

https://community.concur.com/t5/Support-and-FAQs/How-Do-I-Reconcile-Credits-for-Fraudulent-or-Incorr...


Thank you,
Kevin
SAP Concur Community Manager
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