Duplicate Expenses

[shnair1]

Hello apologies if thsi question has been asked .   some staff would inadvertently file twice a receipt, or the amount filed in Concur doesn’t match the amount shown in the receipt. Would Concur not pick up duplicates automatically ?  I heard that there is a concur add on called Smart OCR and image detection is that the case?

[KevinD]

@shnair1 we do have an Audit Rule to catch duplicate expenses. The rule looks at the date, expense type, and amount. However, if any of these three don't match, it won't be seen as a duplicate. 

As for the amount of the receipt not matching the amount entered, the system will not catch that. We do have some add-on features to help prevent these types of situations. You could speak to your assigned Concur Customer Success Partner about them to see if it is something that would be beneficial for your company.

[shnair1]

Thank you for your reply  @KevinD  . In relation to  "we do have an Audit Rule to catch duplicate expenses. The rule looks at the date, expense type, and amount. However, if any of these three don't match, it won't be seen as a duplicate. " is that only for corporate card expenses or for corporate card and out of pocket expenses .