After submitting expenses, there are another expenses lines with same values

[NICOLAP]

Hi, 

We need to submit all expenses before the 14/02/2025. 

After 2 travels, I submitted all my invoices with original evidences to Budapest, all is checked and approved....

But there are anothers lines with same values ... and impossible to cancel lines ... 

I sent a case without results ... After 6 months I receive  mails to submit my expense ... 

Do you know how ton solve this issue ? 

B.R

Nicolas

[travelexpexpert]

Hello

I can't be sure this is the situation, but if you paid your expenses by company credit card and transactions are imported into Concur Expense, these transactions could (or would) be the credit card transactions. The main reason I think this is the situation is that you cannot delete these expense lines. We often see users having this challenge with double entry of expenses because they submit credit card expenses too early. 

If this is the case you must submit the credit card lines only. 

Sorry, if this is not your situation and if this has confused you even more. 

Ole

[NICOLAP]

It is exactly the situation ... Do you  know that the super administator can cancel "extra lines" ever submitted in expenses