After submitting expenses, there are another expenses lines with same values

[NICOLAP]

Hi, 

We need to submit all expenses before the 14/02/2025. 

After 2 travels, I submitted all my invoices with original evidences to Budapest, all is checked and approved....

But there are anothers lines with same values ... and impossible to cancel lines ... 

I sent a case without results ... After 6 months I receive  mails to submit my expense ... 

Do you know how ton solve this issue ? 

B.R

Nicolas

[travelexpexpert]

Hello

I can't be sure this is the situation, but if you paid your expenses by company credit card and transactions are imported into Concur Expense, these transactions could (or would) be the credit card transactions. The main reason I think this is the situation is that you cannot delete these expense lines. We often see users having this challenge with double entry of expenses because they submit credit card expenses too early. 

If this is the case you must submit the credit card lines only. 

Sorry, if this is not your situation and if this has confused you even more. 

Ole

[NICOLAP]

It is exactly the situation ... Do you  know that the super administator can cancel "extra lines" ever submitted in expenses

[KevinD]

@NICOLAP I'm looking at your expense reports and your list of Available Expenses. I looked at your expense reports from last May and June and I do not see transactions on these reports that exactly match the items in your Available Expenses. 

While some of the expenses have the same date and vendor, the amounts are not exactly the same. This tells me that these are not duplicates and should be added to an expense report and submitted. 

Why do you say you are seeing "extra lines"? I would recommend you look again at the items in your Available Expenses list and look at your expense reports from May and June of 2024. You will see that the items in your Available Expenses are not duplicates of other expenses. 

You will need to create a new expense report and add these items to it. I would also suggest you speak with your direct manager about this. Since these transactions are are several months old, they might have already been paid. If that is the case, you would need to mark all these items as Personal to make sure they aren't paid a second time.