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ldu227
Occasional Member - Level 2

Missing Transaction Date

For several weeks our users have reported incidents of the procard transaction date going blank when they are allocating their expenses.   The Transaction date is required, so the report errors when trying to submit.  There is a workaround but it requires our users to duplicate their work effort and after using the work around for three weeks we still don't have resolution or even a reason these dates are disconnecting from the transaction.   Based on feedback from customer support, others are experiencing this issue.  Has anyone had any successful explanation of why this issue has affected some of us or been provided a better process to correct the issue other than telling our users to just repeat the data entry they had already completed once?

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