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Who Me Too'd this topic

Who Me Too'd this topic

blargarticha
New Member - Level 1

Receipts not matching to transactions

When I get an e-receipt and forward it to receipts@concur.com (or receipts@expenseit.com which is old) they no longer match.  Doesn't work with emailing PDF's of e-receipts either.  The receipt only shows up as an image that I have to manually match.

 

However when I scan a photo of a receipt with expense it, it matches. 

 

I used to have the receipts auto match but they don't anymore.  Can someone provide assistance to how to automatically match online purchases again?

Who Me Too'd this topic