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NGodwin
Occasional Member - Level 2

Email Receipts not going to Available Receipts

I do expenses for several other people. My email address is verified, as well, as all of theirs. They are in the habit of emailing me photo' s with notes about the expense and then I use the receipts@concur.com email address to send them in. This has been a HUGE time save for me. However, now they are showing up under Available Expense, and not Available Receipts. How can I get this fixed?

 

Often times there are several attachments/pdf's for one expense. Is there a way for me to at least detach it from the extra "expense" so that it shows in available receipts?  This new way is literally doubling the time it take me to do an expense report! 

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