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monteypoo
Occasional Member - Level 3

Delegate approval and Delegate Edit/Submit claim not available through Mobile App?

It seems that it isn't possible for delegates to approve, edit or submit expense claims via the Mobile App, which is very annoying given that these are features that are available via the desktop app. Concur are encouraging users more and more to engage with the mobile app, but how can this be made possible whilst fundamental features are missing from the app?

 

In my company we have senior staff who are regularly on the move, and if someone in their team is on holiday and they need to cover their expense claim approvals, they are unable to do this as a delegate via their mobile app and they have to wait until they are at an office or hotel to log in to their laptop, and so the employee's reimbursement gets delayed.

 

Why haven't these fundamental features been rolled out yet for the mobile app, and is there any plan to do this in the future?

 

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